Misht Privacy Policy

Account Information

We may collect:

• Name (if provided)
• Mobile phone number
• OTP verification data for authentication
• Email address (if provided)

Booking Information

We may collect:

• Appointment details
• Salon or provider name
• Requested services
• Appointment date/time
• Booking history

Payment Information

When payments are made:

• transaction amount
• payment status
• payment reference details

Important: Misht does not directly store your full payment card details. Payments are processed through authorized third-party payment providers.

Location Information

We may request access to your location only when you use the nearby salon/service provider search functionality.

We do not continuously track background location.

Device & Technical Data

We may collect:

• device type
• operating system
• app version
• IP address
• crash reports
• analytics usage data

Notifications

We may send notifications related to:

• booking confirmations
• appointment reminders
• booking updates
• service announcements
• promotional messages

You may disable notifications in your device settings.

We use your data to:

• create and manage accounts
• authenticate users
• enable OTP login
• process bookings
• process payments
• show nearby providers
• communicate with users
• provide customer support
• improve services
• prevent fraud or abuse
• comply with legal obligations

We may share data with:

Service Providers (Salons / Barbers)

For booking fulfillment, including:

• customer name
• contact details
• appointment/service details

Technical Service Providers

Including:

• payment processors
• OTP/SMS providers
• hosting/cloud providers
• analytics vendors

Government / Legal Authorities

Where required under applicable Saudi Arabian law.

We retain information as reasonably necessary for:

• service operation
• account management
• accounting/financial records
• dispute handling
• legal compliance

We implement reasonable technical and organizational safeguards.

However, no digital platform is completely secure.

Misht is intended for users aged 13 and older.

If a user is below the legal age required for payment or contractual commitments, parental/legal guardian consent is assumed.

You may request:

• account data updates
• correction of inaccurate data
• account deletion where legally permitted
• privacy-related support

Our website may use cookies to improve functionality and analytics.

Browser settings may control cookie behavior.

Misht may rely on third-party services, which operate under their own terms and privacy policies.

We may update this Privacy Policy at any time.

Continued use of the platform means acceptance of revised terms.